Clear answers about Grexon's B2C and B2B fulfillment, pallet storage, shipping, returns, marketplace integrations and pricing from our 24,000 m² logistics center in Germany. Can't find your question? Our team will answer it personally.
Last updated: 15 October 2026
Grexon GmbH is a fulfillment and warehousing provider operating a 24,000 m² logistics center in Germany. We handle goods receiving, pallet and shelf storage, B2C and B2B order fulfillment, shipping across Germany and Europe, returns, marketplace integrations and product photography, with offices in Germany and Istanbul. → Fulfillment
Online retailers, brands, manufacturers and distributors selling in Europe, from Germany, Türkiye, France, Italy, Spain and beyond. Inquiries range from garden equipment and kitchenware to building materials and industrial parts, and from a few pallets to daily parcel orders.
Our logistics center is in southern Germany, minutes from the A7 and A8 motorways (Dornierstraße 16, 89231 Neu-Ulm). Estimated standard transit times are 24 hours to major German cities and 48 hours to Austria, Switzerland, France, Benelux, Czechia, Poland and Denmark. We ship across the rest of Europe as well. → Logistics Center
Goods receiving checked against delivery note and pre-advice, counting and damage inspection, barcoding and bin allocation, storage, picking, product- and brand-specific packing, shipping labels and invoices, dispatch and returns management. Quantity discrepancies are reported the same day, and packing stations are recorded on video 24/7.
Yes. We ship single parcels to consumers and carton or pallet shipments to retailers, stores and marketplace warehouses, all from the same stock.
Orders and stock sync automatically with 15+ e-commerce platforms, including Amazon, eBay, Kaufland, Rakuten, AliExpress, Darty and Shopify. Integration details are confirmed during onboarding. → Fulfillment
Yes. Grexon is integrated with Kaufland, connecting your inventory, orders and fulfillment to our infrastructure in Germany. Kaufland sellers from France, Italy and Spain regularly come to us for warehousing and shipping in Germany.
Yes. We deliver carton and pallet shipments to marketplace fulfillment centers. Shipments are prepared in line with Amazon’s inbound requirements (labelling and packaging). You can also combine Amazon FBA with direct fulfillment from Grexon.
We are integrated with 10+ carriers, with DHL as our main parcel carrier. Tracking numbers are sent automatically to you and your customer.
Through our in-house warehouse management system and customer dashboard, you see stock, orders and shipments in real time and receive low-stock alerts.
Orders are processed and dispatched on business days in the order they arrive. Dispatch times and carrier options depend on your products and order profile and are set out in your offer.
Yes. We offer pallet and carton storage independent of fulfillment, from a single pallet to several hundred. For example, manufacturers looking for external storage come to us with 100–150 pallets. Storage is billed monthly per pallet, shelf or space. Load carriers other than standard pallets, such as mesh boxes, are assessed individually. → Warehousing
Yes. We act as a buffer warehouse for bulk shipments from Türkiye and other countries, store goods for shorter or longer periods and deliver them by pallet or carton to retailers, stores or production sites in Germany and neighbouring countries.
24,000 m² on two floors, about 10 km of racking (8,127 rack modules), 39 loading docks and 10 packing areas. Fast-moving items are placed near picking zones. Products with special requirements, such as dangerous goods or temperature-sensitive items, are assessed individually before storage.
The facility is monitored by cameras 24/7, and every packing process is recorded so incomplete or incorrect shipments can be reviewed. Grexon takes responsibility for product safety. Insurance and liability terms are clearly set out in your contract.
Yes, by appointment. You can see the full operation from goods receiving to shipping, or take our 3D logistics center tour first. → Logistics Center
Returns are received and inspected in a dedicated area. Resellable items go back into stock; others are repacked, set aside or disposed of according to your instructions, and every return is reported. A German return address makes returns faster and cheaper for your customers. Special requests, such as consolidating returns for onward shipment, are reviewed individually.
There are no fixed packages; you pay only for the services you use: goods receiving (per carton/pallet), storage (per pallet, shelf or space per month), picking (per order plus additional items), packing (per unit plus materials) and shipping and returns (by country, weight and carrier). Quotes are based on your order volume, SKU count and destinations. → Pricing
Conditions such as minimum volumes, setup and contract terms depend on the service model and your volume. We aim for a flexible setup that fits your business and set out all conditions transparently in your individual offer.
1) Fill in our one-minute quote form. 2) Our team calls you to clarify your needs. 3) You receive a tailored offer. 4) After signing, we connect your marketplaces. 5) We schedule your first inbound delivery with pre-advice. The timeline depends on your number of products and integrations; we agree the start date with you in your offer. → Get a quote
Not with our E-Distributor model: Grexon handles the commercial transactions and pays into your account in your home country. If you sell under your own name, VAT registration and packaging/EPR obligations apply per country. We help you choose the right model.
Grexon lists your products on European marketplaces, runs advertising and sales, stores, ships and handles returns. Grexon collects payment and invoices end customers; you are paid in euros within the agreed contract term and receive regular stock, order and sales reports. → E-Commerce Distributor
Yes. Under Türkiye’s E-Export Support Decision No. 5986, 50% of eligible overseas warehouse rent and fulfillment costs can be covered, rising to up to 70% in the Ministry of Trade’s target countries. Grexon meets the Ministry’s criteria for overseas warehouses. Applications are made via Exporters’ Associations; rates and caps follow current regulations.
Selling in the EU requires compliance with product rules such as CE, REACH, RoHS and WEEE, an EU responsible person for most products, and German packaging registration (LUCID/VerpackG). We review these points with you during the quotation phase. Where needed, we point you to suitable solutions and resources. → Blog: CE, REACH, RoHS, WEEE
Yes. We produce e-commerce product photos that meet marketplace requirements, and under the E-Distributor model we also prepare listings and product content. → Product Photos
Our team communicates in German, English and Turkish. Reach us by phone, WhatsApp or email at info@grexon.com.
Tell us about your products and volumes – our team will get back to you with a tailored answer.
